The technology necessary to deliver cutting-edge AI solutions across the insurance ecosystem appears to have finally arrived—with the potential to spur a new wave of investment and transaction activity.
While the sector has been slow to embrace innovation and specifically generative AI, the emerging solutions come from AI-native platforms built to address problems in the broader insurance industry. As a result, opportunities are emerging related to some of the industry’s most vexing challenges, including:
- The prevalence of manual and prone-to-error tasks across the value chain
- A coming surge in retirements and difficulty recruiting young people to the sector
- Measurable declines in customer satisfaction and retention